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Mercure Queenstown Resort

4.2
4 Star Hotel
See Rooms Available

Amenities

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).


Dining

Grab a bite at Rises Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®


Business Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3272 square feet (304 square meters), including conference space. Free self parking is available onsite.


Rooms

Stay in one of 148 guestrooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Wakatipu - 1.8 km / 1.1 mi
Steamer Wharf - 1.9 km / 1.2 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Steamer Wharf - 2 km / 1.3 mi
TSS Earnslaw Steamship - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Williams Cottage - 2.3 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Church of St Peters - 2.4 km / 1.5 mi
CaddyShack City Mini Golf - 2.4 km / 1.5 mi
Queenstown Arts Centre - 2.5 km / 1.5 mi
Kiwi and Birdlife Park - 2.5 km / 1.6 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi


Location

Located in Queenstown, Mercure Queenstown Resort is in the mountains, within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Gondola and 2.2 mi (3.5 km) from Queenstown Gardens.


Headline

Near Steamer Wharf

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor pool
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Pool umbrellas
See Rooms Available

Featured Amenities

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor pool
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 304
  • Ski storage
  • In-room accessibility
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Public winery tours
  • Private winery tours
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Wedding services
  • Ski shuttle (surcharge)
  • Private picnics
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Sauna
  • Conference space
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 3272
  • Concierge services
  • 24-hour business center
place View Map
place
Sainsbury Road, Queenstown, 9300, NEW ZEALAND
phone
+64 (03) 442 6600
place View Map
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More about Mercure Queenstown Resort

Amenities

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).


Dining

Grab a bite at Rises Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


National Ratings

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®


Business Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3272 square feet (304 square meters), including conference space. Free self parking is available onsite.


Rooms

Stay in one of 148 guestrooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Wakatipu - 1.8 km / 1.1 mi
Steamer Wharf - 1.9 km / 1.2 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Steamer Wharf - 2 km / 1.3 mi
TSS Earnslaw Steamship - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Williams Cottage - 2.3 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Church of St Peters - 2.4 km / 1.5 mi
CaddyShack City Mini Golf - 2.4 km / 1.5 mi
Queenstown Arts Centre - 2.5 km / 1.5 mi
Kiwi and Birdlife Park - 2.5 km / 1.6 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi


Location

Located in Queenstown, Mercure Queenstown Resort is in the mountains, within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Gondola and 2.2 mi (3.5 km) from Queenstown Gardens.


Headline

Near Steamer Wharf

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor pool
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 304
  • Ski storage
  • In-room accessibility
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Public winery tours
  • Private winery tours
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Wedding services
  • Ski shuttle (surcharge)
  • Private picnics
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Sauna
  • Conference space
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 3272
  • Concierge services
  • 24-hour business center

Check-in - Begin Time

2:00 PM


Check-in - End Time

anytime


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor pool
  • Dry cleaning/laundry service
  • Proposal/romance packages available
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 304
  • Ski storage
  • In-room accessibility
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Mountain biking nearby
  • Public winery tours
  • Private winery tours
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Garden
  • Coffee shop or café
  • Free newspapers in lobby
  • Wedding services
  • Ski shuttle (surcharge)
  • Private picnics
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Sauna
  • Conference space
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 3272
  • Concierge services
  • 24-hour business center


Check-in - Begin Time

2:00 PM


Check-in - End Time

anytime


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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