Mercure Queenstown Resort

4.2
4 Star Hotel

Amenities

Dip into one of the 2 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).


Dining

Grab a bite at Rises Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.


National Ratings

This Hotel property is rated 4 stars.


Business Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3272 square feet (304 square meters), including conference space. Free self parking is available onsite.


Rooms

Stay in one of 148 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Wakatipu - 1.8 km / 1.1 mi
Steamer Wharf - 1.9 km / 1.2 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
TSS Earnslaw Steamship - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Williams Cottage - 2.3 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Church of St Peters - 2.4 km / 1.5 mi
CaddyShack City Mini Golf - 2.4 km / 1.5 mi
Queenstown Arts Centre - 2.5 km / 1.5 mi
Kiwi and Birdlife Park - 2.5 km / 1.6 mi
Skyline Gondola - 2.6 km / 1.6 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 9.9 km / 6.1 mi


Location

Located in Queenstown, Mercure Queenstown Resort is in the mountains, within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Gondola and 2 mi (3.2 km) from Queenstown Gardens.

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Featured Amenities

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor seasonal pool
  • Wheelchair-accessible on-site restaurant
  • Picnic area
  • Wheelchair-accessible lounge
place
Sainsbury Road, Queenstown, 9300, NEW ZEALAND
phone
+64 (03) 442 6600
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More about Mercure Queenstown Resort

Amenities

Dip into one of the 2 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).


Dining

Grab a bite at Rises Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.


National Ratings

This Hotel property is rated 4 stars.


Business Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has facilities measuring 3272 square feet (304 square meters), including conference space. Free self parking is available onsite.


Rooms

Stay in one of 148 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Wakatipu - 1.8 km / 1.1 mi
Steamer Wharf - 1.9 km / 1.2 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
TSS Earnslaw Steamship - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Williams Cottage - 2.3 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Church of St Peters - 2.4 km / 1.5 mi
CaddyShack City Mini Golf - 2.4 km / 1.5 mi
Queenstown Arts Centre - 2.5 km / 1.5 mi
Kiwi and Birdlife Park - 2.5 km / 1.6 mi
Skyline Gondola - 2.6 km / 1.6 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 9.9 km / 6.1 mi


Location

Located in Queenstown, Mercure Queenstown Resort is in the mountains, within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This 4-star hotel is 1.6 mi (2.5 km) from Skyline Gondola and 2 mi (3.2 km) from Queenstown Gardens.

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor seasonal pool
  • Wheelchair-accessible on-site restaurant
  • Picnic area
  • Wheelchair-accessible lounge
  • Bar/lounge
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Conference space size (meters) - 304
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Mountain biking nearby
  • Concierge services
  • Snack bar/deli
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Total number of rooms - 148
  • Fireplace in lobby
  • Barbecue grill(s)
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Ski shuttle (surcharge)
  • Private winery tours
  • Public winery tours
  • Conference space
  • Tours/ticket assistance
  • Coffee shop or café
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Hiking/biking trails nearby
  • Safe-deposit box at front desk
  • Ski storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 3272
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center

Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector


Check-in - Special Instructions

Front desk staff will greet guests on arrival.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • The seasonal pool will be open from January to December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Hotel

  • Free self parking
  • Free WiFi
  • Number of restaurants - 2
  • Swimming pool
  • Outdoor seasonal pool
  • Wheelchair-accessible on-site restaurant
  • Picnic area
  • Wheelchair-accessible lounge
  • Bar/lounge
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Conference space size (meters) - 304
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Mountain biking nearby
  • Concierge services
  • Snack bar/deli
  • Wheelchair accessible (may have limitations)
  • Pool umbrellas
  • Total number of rooms - 148
  • Fireplace in lobby
  • Barbecue grill(s)
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Ski shuttle (surcharge)
  • Private winery tours
  • Public winery tours
  • Conference space
  • Tours/ticket assistance
  • Coffee shop or café
  • Pool sun loungers
  • Sauna
  • Free wired Internet
  • Smoke-free property
  • Hiking/biking trails nearby
  • Safe-deposit box at front desk
  • Ski storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 3272
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wedding services
  • In-room accessibility
  • Garden
  • Wheelchair-accessible path to elevator
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby
  • Wheelchair-accessible meeting spaces/business center


Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector


Check-in - Special Instructions

Front desk staff will greet guests on arrival.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 27 per person (approximately)
  • Fee for in-room wired Internet: NZD 10 per hour (rates may vary)
  • Late check-out fee: NZD 20 (subject to availability)
  • In-room safe fee: NZD 50 per stay
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • The seasonal pool will be open from January to December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.